Cookie policy

Cookie Policy

1. WHY THIS COOKIE POLICY?

1.1. Our website available at lessoeurs.be uses cookies. We, Les Soeurs, with company number BE 0636.879.729 and with registered office at Kapelstraat 36, 3500 Hasselt (hereinafter also “Les Soeurs”, “we” or “us”), are responsible for the use of these cookies and the processing of your data through or in connection with cookies on our website. You can contact us by email at [email protected].

1.2. This cookie policy informs you about the use and purpose of cookies on our website. This policy is made available to you electronically and can always be consulted under the 'Cookie Policy' section on our website. We reserve the right to modify this cookie policy at any time. Changes will be announced on the website.

2. WHAT ARE COOKIES AND WHAT ARE THEY USED FOR?

2.1. Cookies are small data files stored by the browser on your computer or device’s hard drive when you visit and/or consult a website or use a (mobile) application, thereby storing certain user information. Cookie files contain unique codes that, for example, allow your browser to recognize you during your visit to the website, thereby improving your user experience. Cookies facilitate interaction between the visitor and a website and are used to enhance user experience and to collect statistics about website visitors. Cookies also ensure that your personal settings and preferences are saved, or that media like images and sound can be played. Some cookies may be placed by third parties to measure the use of a website.

2.2. Cookies can help us improve your experience with our website and ensure it performs optimally as expected. For example, we can track your use of our website to improve it based on your needs. We can also make sure that the ads you see online are more relevant to you and your interests.

3. ENABLING AND DISABLING COOKIES – MANAGING

3.1. You can change your preferences via your browser at any time by following the instructions in the links below, depending on your browser: Internet Explorer, Firefox, Chrome, Safari, iOS.

3.2. The use of cookies can be disabled. Through your browser, you can delete cookies automatically or manually, and indicate whether certain cookies may be placed or not. You can also set your browser to notify you when a cookie is being placed. If you disable cookies, it is possible that the website may not function properly, or that certain (graphic) elements or applications on the website may not function as well or at all.

4. CONSENT

4.1. Your consent is required to place and access cookies via the website on your device, unless it involves the technical storage of information or the provision of a service expressly requested by you where placing a cookie is strictly necessary. Your consent is not required for functional or essential cookies. However, your consent is required for non-functional or non-essential cookies. Your consent must: - be obtained before the cookies are placed. If consent is not given, no cookies may be placed; - be informed, which is why we inform you about the different cookies via this policy; - be explicit and active. Therefore, your consent is obtained by checking the boxes in the cookie banner on our website; - be specific, obtained per cookie or category of cookies.

4.2. Functional or essential cookies are needed for the optimal functioning of our website, to display certain graphic elements, etc. These cookies are technically necessary for the proper functioning and security of the website. These cookies are therefore placed without your consent as they are based on our legitimate interests, to the extent that these outweigh your (privacy) rights and interests. Non-functional or non-essential cookies, on the other hand, are placed for statistical, social and/or commercial purposes and are unrelated to the technical operation or support of our website. These include:

4.2.1. Analytical cookies: these cookies are used to create statistics on the number of visitors to the website, the most popular pages, etc. These cookies show how the website is used. For example, we know how many times a particular page is read, how much time someone spends on our website, etc. Statistical analyses are made from the information we receive in this way. Thanks to these statistical results, we can improve the structure, navigation, and content of our website and related services. We also use this data to report on our services in general or for research projects in which we participate. No personal data is transferred. Consent from each visitor is required for the placement of these cookies.

4.2.2. Marketing cookies: these cookies personalize the online advertising offering.

4.2.3. Social media cookies: these cookies enable the inclusion of buttons from social networking sites. The buttons work via a code from these sites. A handy tool to promote web pages such as ‘liking’ and ‘pinning’.

4.3. If you have given consent via our website to use non-functional cookies, you can change this setting at any time and withdraw your consent. Already installed cookies will then be deleted. You can do this via the cookie banner. You can withdraw your consent to our cookies at any time, even if you previously gave it. However, please note that if you do not agree to some of our cookies, your user experience may be affected.

5. COOKIES FROM THIRD PARTIES

5.1. Our website uses both its own cookies (first-party cookies) placed directly by our website, and cookies from third parties whose services are used on the website (third-party cookies) placed by a domain different from that of our website. This is also indicated in the second column of the table under article 6.2.

5.2. First-party cookies do not involve the transfer of personal data to third parties but may use a third-party processor, for example for compiling statistics. Consent is also required for placing, for example, first-party analytical cookies.

5.3. Third-party cookies may result in personal data being sent to third parties either directly (e.g. through an active component linked to a banner or tracking pixel), or indirectly by placing cookies accessible to websites other than that of the advertiser. For example, we use third-party cookies to gather information on how you use our website. We use the information to compile reports and to help us improve the website. Third-party cookies may store information about:

• the pages you visit;
• the time you spend on each page;
• how you arrived at the site;
• what you click while visiting the site.

These securely stored cookies do not collect any information that identifies a visitor. All information collected by these cookies is completely anonymous. We use such information only to improve our website. If you do not want all websites to track you, go to: tools.google.com/dlpage/gaoptout.

6. THE COOKIES ON OUR WEBSITE

6.1. The table below provides an overview of which cookies we use on our website, why we use them, and where they come from. We also indicate whether a cookie is a ‘persistent’ or a ‘session’ cookie. The difference is that:

• Persistent cookies remain on your device between browser sessions. They are activated each time you visit the website that created this specific cookie. For example, if a ‘persistent cookie’ is used on a website to remember your preferred language, you do not need to select that language every time you visit the website.

• Session cookies allow us to link user actions during a browser session. A browser session begins when you open the browser window and ends when you close the browser window. Session cookies are temporary. Once you close the browser, all session cookies are deleted.

6.2. The following cookies may be used on our website:

Questions? Feel free to contact us: [email protected]